Introducing Microsoft® Response Point™, ground-breaking phone system software created specifically for small businesses with up to 50 employees. Loaded with advanced technology and delivered on intuitive hardware from D-Link, Quanta, and Aastra, Response Point is a complete, affordable phone system designed to make your life easier.

Easy to use

Access phones, contacts, and features using only your voice—all with the push of a blue button. With Response Point, there’s no need to memorize keystrokes and extensions. You can simply tell your phone what to do.

Easy to manage

Microsoft’s familiar and intuitive visual interface guides you through the simple installation process, step by step. Average PC users can complete phone moves, additions, or changes with just a few mouse clicks.

Easy to grow

New users can be added in minutes, and their phones and voicemail are automatically configured. Voice-over Internet Protocol (VoIP) service lets you set up new phone lines quickly, cost effectively, and without wiring hassles  with just a few mouse clicks.

 Find out more information at www.microsoft.com/responsepoint

Adding New Employees

• Scales to 50 employees (with no additional license fees).
• Setup configuration wizards make changes easy.
• Auto discovery of new phones.

Voicemail and Call Routing

• Ring all the phones in a particular department for quick access.
• Manage call logs effortlessly through e-mail.
• Park, retrieve, and forward calls.

Mobility

• Call forwarding for employees on the go.
• Voicemail to e-mail forwarding.
• Office Outlook contact integration.

Customer Responsiveness

• Transfer calls easily between employees or departments.
• Pop-ups reveal details about callers.
• The voice-enabled Automated Receptionist provides fast, professional response 24x7.

Voice Recognition
Instead of memorizing Joe’s extension and the correct call transfer keystrokes, simply say, “Transfer my call to Joe.” In fact, after importing your contacts from Microsoft
Office Outlook®, you can call any of them just by speaking their name.

Call History
The call history function provides powerful reporting capabilities. You can monitor the details of each and every call, including the date, time, and length of a call, what number was dialed, and whether the call was placed on an analog or a VoIP line. Call history can be exported to Microsoft Office Excel® for advanced analysis and reporting.

System requirements and recommendations

Required
• A wired local area network (LAN)
• One computer running one of the following system programs:
- Microsoft Windows® XP Professional or Home Edition SP2 (32-bit)
- Windows Vista® (32-bit)
- Windows Server® 2003 R2 SP2 (32-bit)
- Windows Small Business Server 2003 R2 (32-bit)

Recommended

• Internet access
• Access to an SMTP mail server
• Office Outlook 2003 or Office Outlook 2007

 Base Unit

1.  Response Point IP PBX software running on Windows XP Embedded
2. Steady-state storage for optimum hardware reliability
3. Built-in voicemail
4. VoIP gateway

 

SIP Phone 

1. SIP endpoints connected to wired LAN
2. Response Point button enables one-touch voice commands
3. Auto discovery and configuration

 

Management Software 

1. HTML-based management console (on a PC in the LAN) for moves, adds, changes and managing system health
2. Client software on a client PC for Outlook contact integration, on-screen incoming call notifications and easy access to forwarding rules or personal preferences
3. No separate software charges; customers can use as many features or add as many phones as they like

 

 

PSTN Gateway 

1. 4 or 8 port base configuration
2. Easy expandable in any line increment
3. No additional software or port licensing fees