Introduction
Welcome to Redigital.NET.
Redigital.NET is a technology services brand operated by Redigital Communications, LLC (“Redigital.NET,” “Company,” “we,” “us,” or “our”).
We respect your privacy and are committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information when you visit https://redigital.net, communicate with us, or engage with our business and technology services.
Our services include managed IT, cloud solutions, networking, cybersecurity, infrastructure management, and related technology services.
This Privacy Policy describes how Redigital.NET, a technology services brand operated by Redigital Communications, LLC, collects, uses, stores, and protects personal information when you visit our website at https://redigital.net, access our customer portal at https://portal.redigital.net, communicate with us, or use our technology services.
Our customer portal may collect additional information necessary for account registration, billing, payment processing, support requests, and service administration. Such information is handled in accordance with this Privacy Policy and applicable service agreements.
Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
Personal and Business Contact Information
- Full name
- Company or organization name
- Business email address
- Telephone number
- Mailing or business address
- Job title or professional role
- Information submitted through contact forms, consultation requests, or correspondence
Technical and Website Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and operating system
- Device information
- Pages visited and general website activity
- Referral sources
- Dates and times of website interactions
- Cookies and similar technologies, where used
Customer and Service Information
When providing technology services, we may collect or access information reasonably necessary to establish, administer, support, and secure customer environments, including:
- Authorized customer contact information
- Service requests and support tickets
- Hardware and software inventory information
- Network configuration and system information
- Service usage and diagnostic information
- Account and billing information
- Security alerts, monitoring data, and system logs
- Other information authorized by customers and necessary to deliver contracted services
Access to customer systems and information is subject to applicable agreements, authorization, and operational requirements.
How We Use Information
We may use collected information to:
- Respond to inquiries and consultation requests
- Provide, maintain, and improve our technology services
- Establish and manage customer relationships
- Deliver technical support and resolve service issues
- Monitor service availability, performance, and security
- Process invoices and administer customer accounts
- Communicate service announcements and important operational updates
- Improve website functionality and user experience
- Detect, investigate, and prevent unauthorized activity
- Meet contractual, regulatory, and legal obligations
- Send business-related communications and marketing information where permitted by law
We seek to use personal information only for legitimate business purposes and in accordance with applicable legal requirements.
Customer Data and Managed IT Services
As a managed IT and technology services provider, Redigital.NET may be authorized to access, manage, store, transmit, or otherwise process information within customer-owned or customer-controlled technology environments.
Such information may include business records, user account information, technical configurations, communications, and other data maintained.
Last Updated: 10/19/2026